![]() ![]() Configure scorecards and rules using Data Insight.Govern your incoming data in real-time using Information Steward 4.2. ![]() ![]() Thanks to a detailed case study, you’ll untangle your data in no time! Last year, SA Power Networks’ Virtual Power Plant (VPP) project won the Best Use of Technology category at the 2020 Digital Utility Awards, making it the world-first initiative’s second major award.Overrun and overwhelmed by an influx of data? Monitor data in real-time with this E-Bite on SAP Information Steward! Discover how to assess, analyze, and cleanse your data with three modules: use Data Insight for building scorecards and rules, Metadata Management for metadata collection and organization, and Metapedia for defining business standards and terminology against data. SA Power Networks has already taken steps to promote sustainability by allowing more customers to connect rooftop solar systems to the company’s network. ![]() Moreover, SAP Data Services and SAP Information Steward have prepared the organisation to seek for new methods to offer value in the electricity management and distribution. Smith stressed that the metadata within the network billing system allowed them to seamlessly integrate and optimise the meter-to-cash processes, further improving operational visibility. Meanwhile, Travis Smith, SAP Domain Architect at SA Power Networks, revealed during this year’s SAUG Summit Online Speaker Series that the company expanded the scope of the data management project to fold in additional solutions from the SAP S/4HANA for Utilities, SAP Sales Cloud, and SAP Service Cloud portfolios to modernise its billing and CRM systems. This has allowed teams to have streamlined access to all of the internal information and services they require, whether it is to improve one-on-one customer interactions or to secure asset investments. To make employee access to the data repository easier, the SA Power Networks team also incorporated the launchpad into the current SAP BusinessObjects Business Intelligence suite. And we’ve seen customer satisfaction levels rise as a result.” With SAP Data Services and SAP Information Steward, we’ve slashed response times to issues. “This project helped us catalog information about our customers, their properties, and their electricity supply comprehensively. Janice Espinosa, Project Manager of Employee Hub for Customer Data at SA Power Networks, said: The solution also linked the SAP ERP application with third-party or customised software on a single data management platform. Moreover, SAP Data Services software helped integrate multiple structured and unstructured sources of customer data that had grown over time in the company. SA Power Networks Utilises SAP Information Steward and SAP Data Services And for fast retrieval and analysis, all customer data is kept in a comprehensive agile data mart. With the help of SAP Information Steward software, the organisation was able to perform data cleansing to authenticate phone numbers and addresses, as well as score carding for data quality to ensure consistency and reliability throughout the customer data. Since the catastrophic power outage that hit the state in 2016, the electricity distributor realised the need for boosting data management and delivery to support better communications with its clients. One particular customer that understands the value of data quality in today’s digital economy is SA Power Networks, a supplier of power to local households and businesses across South Australia through its network of poles and wires. Specifically, SAP’s data quality solutions assist businesses in discovering, understanding, and managing complex data, as well as help users proactively govern data across the organisation, ensuring reliable information for better decision-making. Data management services from SAP, which are part of the SAP Business Technology Platform (SAP BTP), enable enterprises in managing data in order to gain valuable insights and establish efficient business processes. Recently, SAP was named a Leader in Gartrner’s Magic Quadrant for Data Quality Solutions based on its “ability to execute” and “completeness of vision”. Leveraging data management solutions from SAP such as SAP Information Steward and SAP Data Services, Australian electricity distributor SA Power Networks was able to strengthen its data management in order to support better communications with customers. ![]()
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